Our rental truck company doesn't have the 24' (single trip!) truck we "reserved" so we're getting a 16' (multiple trips!) instead.
This has happened to us before. I'm beginning to suspect 24' moving trucks are a myth perpetuated by moving companies to suck you in.
"Oh i know you reserved our helicopter-and-unpacking-fairies special but we're fresh out this week! Maybe if you'd called instead of going online. Hmmm. I can offer you a really nice horse and buggy! 5% off for the inconvenience."